Statement of purpose
Longrove surgery was a purpose built building 27 years ago in a residential area. Disabled access on the ground floor via permanent ramp and automatic door. Ground floor has the reception/ notes area, waiting room, patient toilet and disabled toilet, 4 consulting room, 1 treatment room, 2 admin rooms. The first floor has 3 consulting room, 1 treatment room, secretarial room, practice mangers room, kitchen, staff room and staff toilet.
To provide equitable access to all our patients
To provide the best quality service to our patients within a confidential and safe environment.
To show our patients courtesy, dignity and respect at all times irrespective of ethnic origin, religious belief, personal attributes or the nature of their health problem.
To involve our patients in decisions regarding their treatment.
To listen to what our patients tell us
Allow our patients open lines of communication
To encourage our patients to get involved in the practice through an annual survey and encouragement to comment on the care they receive.
To involve allied healthcare professionals in the care of our patients where it is in their best interests.
Promote continuous learning and development across the practice
To ensure that all members of the team have the right skills and training to carry out their duties competently
To promote good health and well being to our patients through education and information.
Provide a clean & safe environment by infection control management and effective risk assessment
Provider of GP Consultations & Treatments/Provider of Nurse Consultations & Treatments.
We provide services to our registered patient population and operate an open list for patients needing temporary services whilst in our catchment area.
The Practice works under a PMS (Personal Medical Services Contract) and provides the following NHS services.
Appointments on the day and in advance.
10 & 15 minute appointment slots
Urgent Access and Minor illness clinic
Telephone consultations & Duty Doctor.
Management of long term conditions, Diabetes, COPD, Asthma, Hypertension, Heart Disease & Stroke. Learning Disability Heath Checks, Palliative Care and Maternity Services
Diagnostic & Screening Procedures @ location Id 1-540192880
Family Planning @ location 1-540192880
Maternity & Midwifery Services @ location 1-540192880
Surgical Procedure @location 1-540192880
Treatment of disease, disorder or injury @location 1-540192880