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Noticeboard



We will be closed for staff training from 1pm - 3pm on Monday 9th September.  Please call 111 for urgent medical advice whilst we are closed. 


The practice is looking at what we can do to improve the access to/within the practice and the environment for patients.  Please complete the survey below to help us with this:




https://www.surveymonkey.co.uk/r/VT8PS82 

Complaints

 

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Please find the complaints form below.

To submit a complaint, please print this form, fill it out and bring it along to the surgery.

Complaints and Comments Leaflet



 
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