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The surgery will be closed from 1pm onwards on 21st November for staff training.  For urgent medical advice whilst we are closed please call 111


For Christmas and New Year opening hours please click here



Complaints

 

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Please find the complaints form below.

To submit a complaint, please print this form, fill it out and bring it along to the surgery.

Complaints and Comments Leaflet



 
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