70 Union Street, Barnet, Hertfordshire, EN5 4HTTel: 020 8370 6660
Longrove Surgery Patient Survey
The practice is looking at what we can do to improve the access to/within the practice and the environment for patients. Please complete the survey below to help us with this:
If you are a new patient and you are on repeat medication, you will need to make an appointment to see the doctor before you can be issued with your first prescription - this enables the doctor to correctly enter your medication details on your records. It would be helpful if you could bring in your previous prescription counterfoil with you.
Prescription requests will NOT be taken over the telephone to avoid errors - Please do not call the surgery to check if a prescription is ready - if there are any problems with your request we will contact you.
We will only issue the items that have been ticked or specifically requested. Requests should be as precise as possible. If you are going on holiday and require your prescription before its due date, please state this on the request slip.
There are now four ways of requesting your repeat prescriptions and three ways of collection.
If you request your prescription to go to Wilkinson's / Prima / Boots / Greenfields / Mountfields it will now be sent electronically to the pharmacy where you can collect your medication. You can also nominate a pharmacy out of the area eg near work so you don't have to come to the surgery to collect your prescriptions.
Click here for more details on how to initiate this service.
If you have any queries about a prescription, please telephone Michelle, Lauren or Feral on 020 8370 6660 and listen for the prescription option and then leave a message on the voicemail.
Please would patients requesting repeat Warfarin prescriptions let us know your Target Range (this can be found in your yellow book), the most recent date of your INR blood test and the result. On line this can be typed in the information box at the end of the form, Otherwise it can be written on the repeat request form.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
The easiest, safest and quickest way to order your repeat prescription is online.
There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when. If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
There are several options for using online services:
You can download our MyGP app from your app store to set medication reminders from your smart phone. you can download this by following this link www.mygp.io/glr
To use MyGP you do not need to register for online services by showing us any ID as you will only have access to book appointments or set these reminders.
Evergreen Life enables you to view your medical records, book appointments and order repeat prescriptions from your phone, tablet or computer. To sign up for Evergreen Life you must complete the Online Registration from available to download below or collect one from our front desk. You must return the form in person with 2 proofs of ID (one must contain a photo)
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
New law on driving having taken certain drugs
What is the issue?
A new law on driving with certain drugs above specified limits in the body is expected to come into force on 2nd March 2015.1 The list of drugs includes certain medicines that are sometimes abused, such as medicines used to treat:
If you are found to be driving with any of these medicines above the limits in your body, you could be guilty of breaking the law. But if you are taking the medicines according to the advice of your prescriber or leaflet in the package, and your driving is not impaired, then you are not guilty of breaking this law.
What will happen if I’m stopped by the police?
The police may use a roadside test to see if you have taken any of the drugs. If the test detects any relevant drugs, the type and level of the drugs in your body can be confirmed by a blood test taken at the police station. The law provides you with a “medical defence”. This states that you are not guilty if:
What should I do if I need to take any of the specified medicines?
Keep taking your medicine as prescribed. Check the leaflet that comes with your medicine for information on how your medicine may affect your driving ability. Do not drive while taking your medicine until you know how it affects you. Do not drive if you feel drowsy, dizzy, unable to concentrate or make decisions, or if you have blurred or double vision.
For further information on this new law, go to: www.gov.uk/drug-driving-law
For information about ordering your repeat prescriptions in time for Christmas and New Year please click here:
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